Service Configuration Manager

Every client service's components, numbers and costs in one current record.

Business Benefits

  • One current view of what runs for each client and what it costs
  • No unowned subscriptions or unknown payers
  • Faster answers on cost, ownership and phone routing
  • Audit-ready history of configuration changes

Key Features

  • Records each client agent's components, interfaces, users and phone numbers
  • Tracks subscriptions, billing sources, payers and expected costs
  • Normalises monthly, quarterly and annual charges by currency
  • Keeps a change log and recoverable archive of every record
  • Imports existing inventories without overwriting records

Interaction Channels and Integrations

User Interaction Channels

  • Google Workspace E-Mail

  • MS Excel

  • Google Sheets

At a Glance

Trigger

a client service is set up, changed or billed

Human in the loop

every record change is saved explicitly by a person

Modelled time saving

72% across 5 core processes

Operations knows what runs for each client, who pays for it and what it costs, without searching.

General Process Assistants

The right tools and access, provisioned and tracked.

General Process Assistants

Every AI agent request taken from idea to operations through approved gates.

General Process Assistants

A digital accountant that books, reports and answers.

General Process Assistants

Continuous compliance auditing, audit-ready by default.

General Process Assistants

Rights cleared before content goes to print.

General Process Assistants

Every conversation lands in the CRM, without anyone typing it in.

Frictionless post-sale customer onboarding.

General Process Assistants

Coordinating the field engineering force end to end.

General Process Assistants

Expert support in the field engineer's pocket.

Consistent folders, names and structure — by the rules.

General Process Assistants

Employee data confirmed at the source, kept current.

Stock and expiry, monitored and acted on.

Every invoice tracked, every payment reminded.

General Process Assistants

IT resources provisioned the moment they're needed.

General Process Assistants

A digital controller turning data into reports and forecasts.

General Process Assistants

Office supplies reordered before you run out.

General Process Assistants

Smooth onboarding and offboarding, fully provisioned.

General Process Assistants

Procurement from RFP to vendor recommendation.

General Process Assistants

Negotiation-ready procurement insight before every renewal.

General Process Assistants

One approved product record, played out consistently to every channel.

General Process Assistants

Status reports that write themselves from the project's own chatter.

General Process Assistants

Every proposal in one secure workspace, from first share to signature.

General Process Assistants

Straightforward quotes, answered the same day.

General Process Assistants

Engineered solutions, sized and costed for tender.

General Process Assistants

Find, flag and cut wasted subscription spend.