Voice Front Office Assistant
Natural conversations, answered in real time.
Business Benefits
- Callers reach an answer instead of a hold queue
- The IVR menu tree is replaced by a spoken request
- Cost per handled call falls as volume grows
- The same voice quality in every language you support
Key Features
- Answers inbound calls with natural, human-like voice
- Understands intent and resolves common requests end-to-end
- Books, reschedules and confirms appointments by phone
- Escalates to a human agent with full call context
- Available 24/7 in multiple languages
Interaction Channels and Integrations
Connects to
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HubSpot
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Salesforce
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Microsoft 365 Calendar
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Google Workspace Calendar
User Interaction Channels
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Twilio Voice
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IP Phone System (SIP)
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Microsoft Teams Telephony
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ElevenLabs
At a Glance
Trigger
an inbound call arrives · Voice configuration of FO-01
Human in the loop
answers calls live; escalates to human by intent, sentient, request
Modelled time saving
66% across 5 core processes
Nobody waits on hold, and agent time goes to the calls that need a person.
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