E-Mail Assistant
Every inbox answered — drafted, actioned and filed.
Business Benefits
- Response times drop from days to minutes
- No enquiry lost or left unanswered in shared inboxes
- CRM data stays current without manual entry
- Front-office capacity freed for complex, high-value cases
Key Features
- Drafts AI answers to incoming front-office e-mails (sales, customer care) including attachments and links
- Triggers follow-up actions and workflows directly from mail content
- Forwards mails to the right owner and keeps recipients updated
- Updates recipient and contact information in the CRM automatically
- Applies house style and templates for consistent, on-brand replies
Interaction Channels and Integrations
Connects to
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E-mail platform (Outlook, Gmail)
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CRM system
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Ticketing / helpdesk
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Document store
User Interaction Channels
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E-mail (shared team inboxes)
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CRM interface
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Messaging escalation
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Web forms
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