E-mail Assistant

Every inbox answered — drafted, actioned and filed.

Every inbox answered — drafted, actioned and filed.

Business Benefits

  • Response times drop from days to minutes
  • No enquiry lost or left unanswered in shared inboxes
  • CRM data stays current without manual entry
  • Front-office capacity freed for complex, high-value cases

Key Features

  • Drafts AI answers to incoming front-office e-mails (sales, customer care) including attachments and links
  • Triggers follow-up actions and workflows directly from mail content
  • Forwards mails to the right owner and keeps recipients updated
  • Updates recipient and contact information in the CRM automatically
  • Applies house style and templates for consistent, on-brand replies

Interaction Channels and Integrations

Connects to

  • HubSpot

  • Salesforce

  • Google Drive

  • MS SharePoint

  • Jira

  • ServiceNow

  • Fyxer

  • TypeSafe (Jev)

  • Cloudflare Clef

  • SubQ Snap

User Interaction Channels

  • Microsoft 365 E-Mail

  • Google Workspace E-Mail

  • Telegram

  • WhatsApp

  • WebChat (Widget)

At a Glance

Trigger

mail lands in a shared front-office inbox

Human in the loop

reviews and sends every drafted reply

Modelled time saving

72% across 5 core processes

Drafts are waiting before the inbox is opened — review, personalise, send.

Front Office Digital Assistants

Every employee question, answered instantly.

Front Office Digital Assistants

One front desk. Every channel. Always on.

Front Office Digital Assistants

The right slot, booked in seconds.

Front Office Digital Assistants

Public services, accessible to everyone, anytime.

Front Office Digital Assistants

Every complaint, from first e-mail to closed case.

Front Office Digital Assistants

Every customer heard, every issue handled.

Front Office Digital Assistants

Always ready to pitch, perfectly on message.

Front Office Digital Assistants

Faster claims, fewer errors, happier policyholders.

Front Office Digital Assistants

First-line IT support that never sleeps.

Front Office Digital Assistants

Trusted guidance for every prescription question.

Front Office Digital Assistants

Customers configure and price it themselves.

Front Office Digital Assistants

Turning property enquiries into viewings.

Front Office Digital Assistants

Guiding buyers through every build milestone.

Orders taken perfectly, every single time.

Front Office Digital Assistants

Always-on presence across every feed.

Front Office Digital Assistants

Your always-on sales rep — face, voice and follow-through.

Front Office Digital Assistants

Natural conversations, answered in real time.