Real Estate Project Customer Assistant

Guiding buyers through every build milestone.

Guiding buyers through every build milestone.

Business Benefits

  • Fewer status enquiries to the project team
  • Change requests arrive complete, priced and dated
  • Improved buyer confidence and satisfaction
  • Every choice and approval is traceable after handover

Key Features

  • Keeps buyers updated on construction status and milestones
  • Answers questions on the unit, timeline and process
  • Captures and routes change requests and option choices
  • Coordinates information between buyer, architect and subcontractors
  • Maintains a clear record of decisions and approvals

Interaction Channels and Integrations

Connects to

  • HubSpot

  • Salesforce

  • Google Drive

  • MS SharePoint

  • ClickUp

  • Asana

  • Jira

  • Playwright Browser

User Interaction Channels

  • Microsoft 365 E-Mail

  • Google Workspace E-Mail

  • Google Chat (Read, Reply)

  • WhatsApp

  • WebChat (Widget)

At a Glance

Trigger

a build milestone or a buyer question

Human in the loop

the project team approves every change request

Modelled time saving

65% across 5 core processes

Buyers always know where their home stands, and the delivery team gets clean, structured change requests.

Front Office Digital Assistants

Every employee question, answered instantly.

Front Office Digital Assistants

One front desk. Every channel. Always on.

Front Office Digital Assistants

The right slot, booked in seconds.

Front Office Digital Assistants

Public services, accessible to everyone, anytime.

Front Office Digital Assistants

Every complaint, from first e-mail to closed case.

Front Office Digital Assistants

Every customer heard, every issue handled.

Front Office Digital Assistants

Always ready to pitch, perfectly on message.

Front Office Digital Assistants

Every inbox answered — drafted, actioned and filed.

Front Office Digital Assistants

Faster claims, fewer errors, happier policyholders.

Front Office Digital Assistants

First-line IT support that never sleeps.

Front Office Digital Assistants

Trusted guidance for every prescription question.

Front Office Digital Assistants

Customers configure and price it themselves.

Front Office Digital Assistants

Turning property enquiries into viewings.

Orders taken perfectly, every single time.

Front Office Digital Assistants

Always-on presence across every feed.

Front Office Digital Assistants

Your always-on sales rep — face, voice and follow-through.

Front Office Digital Assistants

Natural conversations, answered in real time.